Support operations
Contact ITSSOSO Support.
Get help with accounts, business claims, signals, events, marketplace listings, private rooms, safety reports, technical issues, press, partnerships, and city expansion.
Message ITSSOSO Admin
Logged-in users can open a direct support conversation. Replies appear in your dashboard messages so the issue stays tied to your account.
Message ITSSOSO Support
Log in to send a direct message to the ITSSOSO admin team and track the reply in your dashboard.
Instant Help Assistant
Ask a quick question and get a guided answer from the ITSSOSO FAQ knowledge base. For account-specific issues, escalate to admin messaging.
Try questions like “How do signals work?”, “How do I claim a business?”, or “Why do I need an image?”
FAQ-powered today. AI-ready later after privacy, logging, moderation, and cost controls are approved.
Choose the right support lane
Business owners
Add or refresh signals, claim a business, upload images, manage marketplace drops, create events, or troubleshoot visibility.
Open Create CenterAccount or login help
Reset your password, confirm your account role, or message support if your dashboard access does not look right.
Reset passwordTrust & safety
Report inaccurate information, unsafe content, suspicious messages, marketplace issues, or private-room concerns.
Report an issuePress & partnerships
For media, launch partnerships, city expansion, brand collaborations, or business development requests. Use support@itssoso.com and include the request type in the subject.
support@itssoso.comWhat to include
Business/page involvedInclude the exact business, city, district, event, drop, private room, or URL.
What happenedTell us what you expected, what you saw, and whether it affects public visibility.
Proof or screenshotsFor claims, include ownership proof. For bugs, include screenshots and device/browser if available.
Response expectations
We review support messages as quickly as possible. Business claims, ownership issues, trust reports, and safety issues may require verification. ITSSOSO is not an emergency service; for immediate danger, contact local emergency services first.