Support operations

Contact ITSSOSO.

Get help with Personal accounts, Business workspaces, public/private events, private Event Rooms, venue bookings, event-service providers, Marketplace, business claims, privacy requests, safety reports, press, partnerships, and institutional onboarding.

Account helpInclude the email/account and the workspace you expected to use.
Business helpInclude the business name, city, profile URL, and proof of authority for claim issues.
Event helpInclude the event or Room URL, date, organizer/host, and whether the issue is public or private.
Privacy / safetyUse the privacy-rights or report lane so sensitive requests can be routed appropriately.
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Use the Help Center first

The Help Center now includes step-by-step guides for Personal accounts, Business profiles, corporate/organization onboarding, public/private events, venues, mobile service providers, privacy, and troubleshooting.

Open Help Center

Choose the right support lane

Personal accounts + Event OS

Registration, login, workspace switching, public events, private Event Rooms, Event Planning, guests, services, budgets, or timelines.

Personal / Event Help

Business, venue, DJ, caterer, provider

Claims, business profiles, Event Business Setup, venue spaces, service areas, provider packages, messages, or visibility.

Business Help

Corporate / institutional

Multi-location brands, organizations, enterprise onboarding, cities, institutions, public-sector relationships, or partnerships.

Corporate / Institutional Contact

Privacy rights

Access/know, deletion, correction, portability, opt-out, sensitive-data, or other applicable privacy requests.

Your Privacy Choices

Trust & safety

Impersonation, abuse, unsafe events, doxxing, suspicious Marketplace activity, fake providers, or other platform concerns.

Report an Issue

Press / advertising / partnerships

Media, sponsored programs, city expansion, brand partnerships, or business development.

Contact

What to include

Identity involvedPersonal account, business workspace, event, venue, provider, listing, or organization.
Exact URLSend the page or dashboard route whenever possible.
What happenedTell us what you expected, what appeared, and whether anything public/private or commercial is affected.
EvidenceFor claims, provide authority evidence. For technical issues, include screenshots and browser/device information when useful.

Response expectations

Support timing depends on the request. Claims, privacy requests, legal requests, security incidents, and safety reports may require identity or authority verification. Do not email passwords or unnecessary sensitive documents.