Help & Frequently Asked Questions

What is ITSSOSO?

ITSSOSO is a local-first platform designed to connect communities with local businesses, independent workers, events, marketplaces, and B2B trade — all in one transparent and fair ecosystem.

Do I need an account to browse?

No. You can browse the directory, events, marketplace, and company pages without creating an account. An account is required to create listings, post events, sell items, or manage activity.

How do I create a directory listing?

After logging in, go to Account → Dashboard → Add Directory. Free accounts may have limits. Upgrading unlocks additional features and visibility.

How do events work?

Users can create public or private events. Public events are visible to everyone, while private events may require access or invitation. Event tools vary by account level.

What can I sell in the Marketplace?

The Marketplace supports physical items, services, and local offerings. Sellers are responsible for accuracy, fulfillment, and compliance with local laws.

Is ITSSOSO responsible for transactions?

No. ITSSOSO is a platform provider and does not take responsibility for transactions, agreements, or disputes between users. Please review the Marketplace Responsibility page for details.

How do I report abuse or suspicious activity?

If you encounter abuse, fraud, or policy violations, please use the Report Abuse page. Reports are reviewed by our moderation team.

How do I contact ITSSOSO support?

You can contact us anytime via email at support@itssoso.com or through the Contact page.

Where can I find policies and legal information?

Legal and policy documents are available in the footer, including: Privacy Policy, Terms of Service, Cookie Policy, Acceptable Use, Community Guidelines, and Disclaimers.

Still need help?

If your question isn’t answered here, reach out through our Contact page and we’ll be happy to assist.