ITSSOSO Help Center

Start here. Build your account, event, business, or event-service profile step by step.

ITSSOSO now supports everyday users, public and private event organizers, businesses, venues, caterers, DJs, mobile service providers, marketplace sellers, and institutional partners. This guide explains which workspace to use and exactly where to go next.

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AccountsPersonalBusinessCorporateEventsPrivate EventsVenues & ServicesPrivacySupport

1. Understand ITSSOSO accounts and workspaces

Every ITSSOSO login starts as a person.

Your Personal workspace is your human identity. From there you can explore the city, create public events, create private event rooms, plan an event, hire venues or service providers, message businesses, save items, and use Marketplace. Business authority is added separately by claiming or creating a business profile.

🏢 Business workspace

For an authorized owner, manager, venue, service provider, seller, brand, or organization.

Claim a Business

🌆 Institutional / corporate

For organizations, multi-location operators, cities, institutions, and partnership use cases.

Contact ITSSOSO

2. Create a Personal account

01

Register

Go to the registration page and create your login. Use an email address you control.

Register
02

Choose what you want to do first

Onboarding is a starting preference, not a permanent role. You can explore, create an event, manage a business, or sell locally later from the same account.

Onboarding
03

Set your city

Your selected city helps personalize Live Now, Discover, Events, Marketplace, maps, and local planning.

Settings
04

Use your Personal workspace

Create public or private events, plan an event, message providers, save activity, and manage your own listings.

Personal Dashboard

3. Create or claim a Business profile

A Business workspace represents a commercial or organizational identity. It is separate from your Personal workspace even though the same human login may manage both.

01

Sign in personally

Create or use your Personal account first. Business management authority belongs to an authenticated human account.

Sign In
02

Search before creating

Look for an existing ITSSOSO business profile so you do not create a duplicate.

Profile Search
03

Claim or create

If the profile exists, submit a claim. If it does not exist, use the Create Profile flow. ITSSOSO may verify authority before granting management rights.

Claim a Business
04

Switch workspace

Use “Viewing as” to switch from your Personal identity to the business you are authorized to manage.

Dashboard
05

Configure event commerce if needed

Venue operators and event-service providers can open Event Business Setup and choose Venue, Event Services, or Both, plus Physical, Mobile / Service Area, or Hybrid operation.

Choose Business Workspace
06

Keep the profile truthful

Use the real business name, canonical location, service area, media, offers, availability, and authorized contact information.

Business Standards

4. Corporate, organization, and multi-location setup

Corporate and organizational use starts with an authorized human account, then adds the appropriate business or institutional workspaces. Do not create one fake location to represent many unrelated physical locations.

  1. Create an authorized administrator account. Use a real person who has permission to represent the organization.
  2. Search for existing organization or location profiles. Claim before creating duplicates.
  3. Use one canonical profile per real-world location when location identity matters. Parent brands and multi-location groups can be coordinated through platform-supported brand, partner, or institutional tools.
  4. Create public or private events from the identity that should own them. A corporate event may be created from a Business workspace; a personal family event should remain Personal.
  5. Contact ITSSOSO for institutional, city, enterprise, or complex multi-location onboarding.
Corporate / Institutional HelpHow ITSSOSO Works

5. Create an event: Public or Private

🎟️ Public Event

Use this for a street fair, concert, seminar, convention, festival, public rave, meetup, workshop, public networking event, market, community event, or other event intended for public discovery.

  1. Open My Events.
  2. Select Public Event.
  3. Add the event identity, date/time, location, media, description, and relevant details.
  4. Review accuracy before publishing.
  5. Keep changes, cancellations, access rules, and ticket information current.
Create Public Event

🔐 Private Event

Use this for birthdays, weddings, family gatherings, BBQs, baby showers, private dinners, secret parties, invite-only raves, work parties, reunions, and planning groups.

  1. Open My Events.
  2. Select Private Event Room.
  3. Set the event date/time and public city/state summary.
  4. Keep exact private details in private fields.
  5. Use invite/access controls, guests, bring board, volunteers, discussion, gallery, budget, services, and timeline tools.
Create Private Event

6. Plan a private event with or without a venue

ITSSOSO does not require an organizer to book a venue. You can create the party first and add only the commercial pieces you actually need.

Venue + services

Find an available venue, then add catering, DJ, photography, rentals, cake, decor, bartending, or staff.

Open Event Planner

Services only

Already have a backyard, home, church, office, or private location? Go directly to a caterer, DJ, photographer, or other provider.

Event Planning

No commercial services

Create a private room and use ITSSOSO only for invitations, access, guest coordination, bring lists, volunteers, discussion, gallery, and tasks.

Create Room

Private-room privacy

Exact private addresses, access codes, guest contact information, private messages, and restricted room content should stay inside protected fields. Hosts are responsible for sharing access carefully and removing access when appropriate.

Private Event Privacy

7. Set up a venue, caterer, DJ, photographer, or other event business

📍 Venue business

For restaurants with private rooms, theaters, banquet halls, hotels, rooftops, churches, galleries, warehouses, studios, coworking venues, private clubs, casinos, outdoor spaces, and other places that rent event space.

  1. Claim/create the business.
  2. Switch to its Business workspace.
  3. Open Event Business Setup.
  4. Enable Event Venue.
  5. Select venue type(s) and operating mode.
  6. Create Private Spaces, availability, packages, capacity, amenities, and media.

🧰 Event service business

For catering, DJs, live music, bartenders, cakes, decor, rentals, photography/video, event staff, and similar providers.

  1. Claim/create the business.
  2. Switch to its Business workspace.
  3. Open Event Business Setup.
  4. Enable Event Services.
  5. Choose Physical, Mobile / Service Area, or Hybrid.
  6. Add truthful service areas and provider packages.
Claim a BusinessVenue & Provider StandardsEvent Commerce Terms

8. Privacy, account security, and your rights

Your Privacy Choices

Depending on where you live and which laws apply, you may have rights to access/know, delete, correct, obtain a copy, opt out of certain sale/sharing or targeted advertising, limit certain sensitive-data uses, appeal, and receive equal treatment.

Review Privacy Rights

Protect private-event information

Do not place access codes, guest contact details, exact private addresses, or sensitive host instructions into public fields.

Private Event Privacy

Report abuse or impersonation

Report fake profiles, unauthorized claims, doxxing, unsafe event content, harassment, suspicious listings, or privacy concerns.

Report an Issue

9. Support and troubleshooting

I cannot sign in.

Use Forgot Password. If the problem continues, contact support and include the email on the account.

I see the wrong workspace.

Use “Viewing as” to return to your Personal workspace or select a Business workspace you are authorized to manage. Business authority and subscription entitlement are separate.

I found a duplicate or incorrect business.

Use Report an Issue or contact support with the page URL, correct business identity, and evidence.

My event details changed.

Update the event promptly. Organizers are responsible for keeping public timing, location, access, cancellations, pricing, and safety information accurate.

A venue or provider has not responded.

Use the authoritative Messages conversation. A request or organizer planning label is not the same as provider acceptance, payment, or confirmed fulfillment.

I need to exercise a privacy right.

Review Your Privacy Choices and send a request using the designated support path described there.

Still need help?

Send the page URL, account or business involved, what you expected, what happened, and screenshots when helpful.

Contact Support
Report an IssueLegal CenterTrust Center