Event Responsibility
Public events, private rooms, venues, and service providers each carry different responsibilities.
ITSSOSO helps people create, discover, plan, and operate events. The real-world organizer, host, venue, provider, seller, and participant remain responsible for the parts they control.
1. Public-event organizer responsibility
Public-event organizers are responsible for accurate title, date/time, location, ticket or registration information, age rules, accessibility information, capacity, permissions, required permits, cancellation/refund information, safety rules, and timely communication of material changes.
2. Private-event host responsibility
Private hosts are responsible for invite distribution, access approvals, access-code handling, guest conduct, private-location permissions, host instructions, capacity, safety planning, and protecting restricted information. Private does not mean exempt from law, venue rules, permits, noise rules, alcohol rules, or other applicable requirements.
3. Venue responsibility
Venues are responsible for truthful space descriptions, capacity, availability, packages, venue rules, accessibility representations, licensing, insurance, staffing, deposits, cancellations, safety practices, and fulfillment of confirmed venue commitments.
4. Event-service provider responsibility
Caterers, DJs, photographers, bartenders, rental companies, entertainers, decorators, staff providers, and other service businesses are responsible for their own pricing, service scope, availability, licensing, permits, insurance, taxes, employees/contractors, equipment, food/alcohol compliance, cancellations, refunds, and performance.
5. Requests versus confirmations
A venue inquiry, service request, organizer estimate, “Considering” label, task, or “Booked · Organizer Tracking” label is not the same as a provider's binding confirmation, final invoice, payment, or completed service. Users should rely on the authoritative commercial status and direct provider communication.
6. Attendee and guest responsibility
Participants are responsible for deciding whether to attend, verifying important details, following venue/host rules, behaving lawfully, protecting their property, and making appropriate transportation and safety decisions.
7. Changes, cancellations, and emergencies
Event information can change quickly. Organizers and businesses should update ITSSOSO promptly, and users should verify critical details directly. ITSSOSO support is not an emergency service; immediate danger or medical emergencies should be directed to appropriate local emergency services.
8. Reporting
Report cancelled, misleading, unauthorized, unsafe, fraudulent, privacy-invasive, or materially inaccurate event information through the Report an Issue page.